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could not open a website but other computer this website is open & working

  • 5 replies
  • 3 have this problem
  • 33 views
  • Last reply by FredMcD

mondalimran88
mondalimran88
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i tried this but not solve

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. 

   Hold down the Shift key and left-click the Reload button
   Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
   Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache": 

   Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems: 

   Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. 

   Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
   Do NOT click the Reset button on the Safe Mode start window


PLEASE HELP ME

i tried this but not solve You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. Hold down the Shift key and left-click the Reload button Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) Press "Command + Shift + R" (Mac) Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance Do NOT click the Reset button on the Safe Mode start window PLEASE HELP ME

All Replies (5)

guigs
guigs
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It is possible to open a new profile to make sure that it is not an add on or a corrupt cache entry: Profile Manager - Create, remove or switch Firefox profiles

FredMcD
FredMcD
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In what way are you having problems? What is the web page address?

mondalimran88
mondalimran88 Question owner
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guigs2 said

It is possible to open a new profile to make sure that it is not an add on or a corrupt cache entry: Profile Manager - Create, remove or switch Firefox profiles

' NOT HELPFULL WEB PAGE : WWW.WBCOMTAX.GOV.IN OS : WN. XP SP3''''

mondalimran88
mondalimran88 Question owner
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mondalimran88 said

guigs2 said
It is possible to open a new profile to make sure that it is not an add on or a corrupt cache entry: Profile Manager - Create, remove or switch Firefox profiles

' NOT HELPFULL WEB PAGE : WWW.WBCOMTAX.GOV.IN OS : WN. XP SP3''''

ANY FIREWELL SETTINGS SHOULD CHANGE

FredMcD
FredMcD
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I got on with no problem; http://www.wbcomtax.gov.in/welcome.asp

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.