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Plugin updater not working

  • 4 replies
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

Assimilater
Assimilater
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I've tried all the steps here: https://support.mozilla.org/en-US/questions/963461?fpa=1

However this page: https://www.mozilla.org/en-US/plugincheck/

Doesn't show any plugins. It's just an informational page (even after firefox profile reset)

I've tried all the steps here: https://support.mozilla.org/en-US/questions/963461?fpa=1 However this page: https://www.mozilla.org/en-US/plugincheck/ Doesn't show any plugins. It's just an informational page (even after firefox profile reset)
Attached screenshots

Chosen solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Read this answer in context 👍 0

All Replies (4)

guigs
guigs
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Hi Assimilater, I have started to investigate this and currently we are working on a fix for the plugin check page. Please stay tuned for an update.

However in the meantime, please check for updates from addons.mozilla.org.

philipp
philipp
  • Moderator
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Chosen Solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

guigs
guigs
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The patch will be coming out fairly shortly as a fix has been found in the UI.

Thank you for your patience.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.