This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos in Facebook wont play??

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by curtisa

more options

the youtube website works just fine but any video posted to Facebook won't play. This is a fresh install of firefox on a fresh windows 7 install with all critical updates applied.

the youtube website works just fine but any video posted to Facebook won't play. This is a fresh install of firefox on a fresh windows 7 install with all critical updates applied.

All Replies (1)

more options

Hello pdean10061976,

You need to install Flash Player Flash Plugin - Keep it up to date and troubleshoot problems - just follow the steps under "Updating Flash".

Be sure to un-check the box for optional software (such as Google Chrome or McAfee Security Scan)

Thanks, Curtis