This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't download with downloadhelper

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by ideato

more options

Hi,

i have been using download helper for a while now and its been working fine. i tried to use it today and encountered problems. I can select the file/video that i want to download but they just queue and don't actually download.

I've completely unistalled firefox and re-installed it but its still not working.

Hi, i have been using download helper for a while now and its been working fine. i tried to use it today and encountered problems. I can select the file/video that i want to download but they just queue and don't actually download. I've completely unistalled firefox and re-installed it but its still not working.

All Replies (1)

more options

Hi dee.kundi, Video Download Helper release a new test version which works only with 36.0+ firefox, see : https://addons.mozilla.org/en-us/firefox/addon/video-downloadhelper/

https://groups.google.com/forum/#!forum/video-downloadhelper-5

http://www.downloadhelper.net/install-beta.php?version=5.0.0a1

EDIT : the correct is the next link http://www.downloadhelper.net/install-beta.php?version=5.0.0a4

[special thanks to jscher2000, who spot and correct my mistake]


thank you

Modified by ideato