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Lenovo computer (microsoft) doesn't let me use Yahoo.com smoothly

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  • Last reply by FredMcD

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Yahoo asks for a verification email address to send notices to. My verification address is on outlook. When I sign in Firefox for Yahoo I get a message that my verification email has expired. I have repeatedly resent the verification email. If I sign on to yahoo on Internet Explorer, I do not get this message. Microsoft gives a message that I should use IE for smooth operation.

Yahoo asks for a verification email address to send notices to. My verification address is on outlook. When I sign in Firefox for Yahoo I get a message that my verification email has expired. I have repeatedly resent the verification email. If I sign on to yahoo on Internet Explorer, I do not get this message. Microsoft gives a message that I should use IE for smooth operation.

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.