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Why does Firefox crash when I close it?

jmsthms
jmsthms
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Since Windows 10 was installed, Firefox crashes each time I close it. Is a setting incorrect?

Since Windows 10 was installed, Firefox crashes each time I close it. Is a setting incorrect?

All Replies (2)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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If your crash reports indicate a shutdown hang, it may be helpful to close Firefox using the menu, that is, either

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit