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Popup shows error, but where is the complete error message? (Thunderbird on Mac)

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  • Last reply by Matt

evalue
evalue
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Okay, since I posted this question I've made progress. It turns out the errors are being displayed in Mac "Notifications" which you can configure in System Preferences > Notifications > Thunderbird. So I was able to configure the popup to stay open until I close it. But I still can't see the rest of the error message. When I click the partial text it brings the Thunderbird window to the foreground but I see no additional info. When I click the Notifications icon in the Mac menu bar I see the same partial text with no indication of where to find the rest. And unfortunately there is no copying of the text in that window, so I can't give an actual example here.

My original question, FYI: Newbie here. I just installed Thunderbird and am trying to figure out how to get the complete text of error messages that are shown in a popup. The text in the popup ends with "..." but clicking on the popup does nothing. The Error Console window seems to a variety of completely different errors and warnings, nothing matches the text I see in the popup. Unfortunately I can't give an example of the text that is shown in the popup because the popup disappears pretty quickly.

I'm looking for either an error log that shows what was displayed in the popup, or a way to configure that popup so I can see the whole message.

Versions: Thunderbird 38.7.2, Mac OS X 10.11.2

Thanks.

Okay, since I posted this question I've made progress. It turns out the errors are being displayed in Mac "Notifications" which you can configure in System Preferences > Notifications > Thunderbird. So I was able to configure the popup to stay open until I close it. But I still can't see the rest of the error message. When I click the partial text it brings the Thunderbird window to the foreground but I see no additional info. When I click the Notifications icon in the Mac menu bar I see the same partial text with no indication of where to find the rest. And unfortunately there is no copying of the text in that window, so I can't give an actual example here. My original question, FYI: Newbie here. I just installed Thunderbird and am trying to figure out how to get the complete text of error messages that are shown in a popup. The text in the popup ends with "..." but clicking on the popup does nothing. The Error Console window seems to a variety of completely different errors and warnings, nothing matches the text I see in the popup. Unfortunately I can't give an example of the text that is shown in the popup because the popup disappears pretty quickly. I'm looking for either an error log that shows what was displayed in the popup, or a way to configure that popup so I can see the whole message. Versions: Thunderbird 38.7.2, Mac OS X 10.11.2 Thanks.

Modified by evalue

Chosen solution

I know nothing of the mysteries of OSX. Only Thunderbird.

However if you have found the error console, there is an activity manager on the same menu. Have a look in there. Timeouts and other account access messages are usually placed there, The error console is more low level and really needs to be cleared, the error generated and checked again to get sufficient context for it's information to be more than voluminous rubbish. Even when you clear and check, what appears is often of little use.

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Matt
Matt
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Chosen Solution

I know nothing of the mysteries of OSX. Only Thunderbird.

However if you have found the error console, there is an activity manager on the same menu. Have a look in there. Timeouts and other account access messages are usually placed there, The error console is more low level and really needs to be cleared, the error generated and checked again to get sufficient context for it's information to be more than voluminous rubbish. Even when you clear and check, what appears is often of little use.