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in whatsapp web qr code is not showing only loading is going on

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

unknowns
unknowns
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my internet connection is good but when i open whatsapp web it will open but the qr code will not load only spinning wheel is going on 

 plz solve the issue

thank you

my internet connection is good but when i open whatsapp web it will open but the qr code will not load only spinning wheel is going on plz solve the issue thank you

All Replies (2)

Shadow110
Shadow110
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This Extension is no longer needed for Firefox Please see the notice on this page and also how to contact their support. https://addons.mozilla.org/en-US/firefox/addon/enable-whatsapp-web/

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window