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Firefox monitor won't let me sign into Firefox a/c & says cookies disabled but when I check I find cookies are enabled but I can't login to my a/c

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by wpeace

catherine.rzecki
catherine.rzecki
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When I try to open my Firefox browser on Android, Firefox Monitor has suddenly brought up an error message saying that I must be signed in to my Firefox Account. But when I try to sign in I get a page saying that cookies and local storage must be enabled in my browser to access my Account,. I have gone to settings, and cookies ARE enabled. When I press the 'try again' button, the message comes up that cookies are still disabled, and it won't let me go any further. At the top of the screen there is a 'lock' icon and https://accounts.firefox.com/cookies shows up. My Android is synced with my desktop computer which runs on Windows. I have Firefox Monitor and Firefox Send installed.

When I try to open my Firefox browser on Android, Firefox Monitor has suddenly brought up an error message saying that I must be signed in to my Firefox Account. But when I try to sign in I get a page saying that cookies and local storage must be enabled in my browser to access my Account,. I have gone to settings, and cookies ARE enabled. When I press the 'try again' button, the message comes up that cookies are still disabled, and it won't let me go any further. At the top of the screen there is a 'lock' icon and https://accounts.firefox.com/cookies shows up. My Android is synced with my desktop computer which runs on Windows. I have Firefox Monitor and Firefox Send installed.

Chosen solution

I have managed to work this problem out. I uninstalled Firefox on the Android then re-installed it, then revoked Monitor Firefox. Thank you anyway.

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All Replies (2)

catherine.rzecki
catherine.rzecki Question owner
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Chosen Solution

I have managed to work this problem out. I uninstalled Firefox on the Android then re-installed it, then revoked Monitor Firefox. Thank you anyway.

wpeace
wpeace
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The problem comes back.