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can't download games through google play store

  • 1 reply
  • 1 has this problem
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  • Last reply by Paul

drozesloankerry
drozesloankerry
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I go to google playstore to try to load games. Playstore won't open until I go into firefox. A screen appears saying I must sign into my google acct. When I try to sign in w/ my gmail acct address or phone # on acct (verified) & I press the next button and the SAME screen asking me to sign into my google acct. How google accts are valid & verified by google. Google says it's "firefox not letting me load the games". I'm confused. Please assist.

I go to google playstore to try to load games. Playstore won't open until I go into firefox. A screen appears saying I must sign into my google acct. When I try to sign in w/ my gmail acct address or phone # on acct (verified) & I press the next button and the SAME screen asking me to sign into my google acct. How google accts are valid & verified by google. Google says it's "firefox not letting me load the games". I'm confused. Please assist.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
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Hi

Do you have a Google Account set up and you are signed into on your device?