Cannot send an email?
I cannot reply or transfer an email. I have to coy my text, abandon the modifications, reopen the email, paste my text and send the email. It has been doing this since your last update. I have been using Thunderbird since many year without any problem. Same thing in safe mode. I have using Thunderbird version 68.6.0 and one complementary module which is Antidote Français V3 version 10.3.2187 both up to date. WhY?
All Replies (6)
Is there somebody that can give me a more intelligent answer????
Hi GG Could you describe more details about why you cannot forward or reply? Is the button not there, or does it fail? Is there an error message? Please upload screenshots if possible. Thanks
1- I receive an email an I want to respond to it (or transfer it). 2. I click on respond (répondre) 3. I time my message and click on send (envoyer) 4. Nothing append. I don't hear my computer working 5. I copy my message and click on X. I have a message register, abandon the modifications or cancel (enregistrer, abandonner les modifications ou annuler) 6. I open my message again 7. I click on respond (Répondre) 8. I paste my response 9. I click on send (envoyer) and the computer works and Antidote opens to let me correct my mistakes if any. 10. I close Antidote 11. I click on send (envoyer) and my message is sent.
So normally something else opens after send? Antidote - is that an add-on? So - try opening Thunderbird in Safe Mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Reply to an email. See if that works. This is a test to exclude any interference from add-ons. If it does work in Safe Mode, Antidote may be causing the problem. Is there an update for Antidote? Check for help with Antidote https://www.antidote.info/en/assistance/questions-frequentes/questions/depuis-mon-passage-a-thunderbird-68-antidote-9-ne-fonctionne-plus-que-faire
I did not forgot you. I am making different test. I have contacted Antidote which an add-on and I am waiting for some answers from them. It is there software that does not open the first time. So I am wondering if they are fulling compatible with Thunderbired. I will let you know.
guertin.gilles said
I cannot reply or transfer an email. I have to coy my text, abandon the modifications, reopen the email, paste my text and send the email. It has been doing this since your last update. I have been using Thunderbird since many year without any problem. Same thing in safe mode. I have using Thunderbird version 68.6.0 and one complementary module which is Antidote Français V3 version 10.3.2187 both up to date. WhY?