This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clippings add on not working correctly

  • 4 replies
  • 1 has this problem
  • 60 views
  • Last reply by sherri.reid

more options

I am having a problem with clippings extension. Every day this week when I click on the clippings icon, the page doesn't appear. (The web browser flashes - but the clippings page doesn't appear) I have to remove clippings, reinstall clippings and then restore clippings from backup. Clippings works for the rest of the day just fine - even if I close out of the browser. When I come back in the next day - clippings are gone and I have to go through the whole process again.

I've tried reinstalling firefox as well as refresh.

Firefox version: 78.13.0esr

Note: Clippings has worked fine for the past 5+ years.

I am having a problem with clippings extension. Every day this week when I click on the clippings icon, the page doesn't appear. (The web browser flashes - but the clippings page doesn't appear) I have to remove clippings, reinstall clippings and then restore clippings from backup. Clippings works for the rest of the day just fine - even if I close out of the browser. When I come back in the next day - clippings are gone and I have to go through the whole process again. I've tried reinstalling firefox as well as refresh. Firefox version: 78.13.0esr Note: Clippings has worked fine for the past 5+ years.

Chosen solution

thank you.

Read this answer in context 👍 0

All Replies (4)

more options

You need to contact the add-on's support page.

more options

Where is this: 'the add-on's support page'. I can't find anything on the internet for this

Thank you

more options
more options

Chosen Solution

thank you.