This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Viseos on fox news no longer play on firefox. They play on Chrome and MSN. Please help and fix this issue.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

Videos work fine on YouTube, on Chrome and Internet Explorer. They used to work on Firefox until a few days ago. Please fix this issue because if I want to watch a news clip I have to use another browser.

Videos work fine on YouTube, on Chrome and Internet Explorer. They used to work on Firefox until a few days ago. Please fix this issue because if I want to watch a news clip I have to use another browser.

All Replies (1)

more options

Are you having a problem with all sites or a few? What player do those sites use? flash, HTML5 . . . . .


Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: