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Thunderbird account configuration

th68walker
th68walker
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Trying to configure btmail in Thunderbird and keep getting password error message. I can log into BTmail via webmail so credentials correct. I have gmail working OK (that using OAuth2): Error message says:

Checking password Unable to login at server. Probably wrong configuration, username of password.

Used manual configuration as my username at bt is [edited email from public] @gmail.com (not the default [edited email from public] @btinternet.com that the automatic create option comes up with). Contacted BT but they said that because the username/password works OK on webmail it is a third party issue. Many thanks Tom

Trying to configure btmail in Thunderbird and keep getting password error message. I can log into BTmail via webmail so credentials correct. I have gmail working OK (that using OAuth2): Error message says: Checking password Unable to login at server. Probably wrong configuration, username of password. Used manual configuration as my username at bt is [edited email from public] @gmail.com (not the default [edited email from public] @btinternet.com that the automatic create option comes up with). Contacted BT but they said that because the username/password works OK on webmail it is a third party issue. Many thanks Tom

Modified by James

All Replies (1)

user4447188
user4447188
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Hello there th68walker. We have read your message. E try to help you.


you try to login and the following happens.

Checking password Unable to login at server. Probably wrong configuration, username or password.


try to change security and port number. You can also change the authentication setting. see if this changes. After emailing me.


Read this intern url see if you are getting relax after reading this? Some of these issues can be fixed if you use the latest release of it s Software. https://www.mozilla.org/en-US/security/known-vulnerabilities/thunderbird/

Greetings Firefox volunteer.

Modified by user4447188