We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

outlook needs password

  • 2 replies
  • 0 have this problem
  • 19 views
  • Last reply by Garry Glenn

more options

I do not want the new outlook. I have still got 2 Microsoft accounts open. Actually 1 outlook and one "live". Some months ago I installed Thunderbird and imported the outlook and live addresses, a G-mail account and my TV supplier's propitiatory email address. All worked fine for several months. Yesterday Thunderbird would not allow the 2 Microsoft to open asking for passwords. I put in the passwords but was still blocked. All of the email accounts work fine on their own but will not work in Thunderbird.

Any suggestions, Garry

I do not want the new outlook. I have still got 2 Microsoft accounts open. Actually 1 outlook and one "live". Some months ago I installed Thunderbird and imported the outlook and live addresses, a G-mail account and my TV supplier's propitiatory email address. All worked fine for several months. Yesterday Thunderbird would not allow the 2 Microsoft to open asking for passwords. I put in the passwords but was still blocked. All of the email accounts work fine on their own but will not work in Thunderbird. Any suggestions, Garry

All Replies (2)

more options
more options

I am not very good at computers but after some time or trying to figure it out, I followed the hints of sfhowes posted 7/5/23. Went to server settings and set it as he posted and it now works. Thanks Garry