This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when i go to a 'favourite' site from start page i only get half a page, with half the original firefox start page remaining ?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Hasan

jecopping
jecopping
more options

I begin with the Firefox start page. Display list of bookmarks and choose one. The screen becomes divided vertically in two and the bookmark site occupies the left-hand half with the original Firefox start screen remaining in the right-hand half.

I begin with the Firefox start page. Display list of bookmarks and choose one. The screen becomes divided vertically in two and the bookmark site occupies the left-hand half with the original Firefox start screen remaining in the right-hand half.

All Replies (1)

Hasan
Hasan
more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Zoom -> click "Reset"

-> go to View Menu -> Page Style -> select "Basic Page Style"

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows

2) Load images automatically

3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons

2) Block reported attack sites

3) Block reported web forgeries

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.