This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Advertisements showing up in browser upper right hand corner

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Dave

Dave
Dave
more options

There is a blue advertisement tap showing up in my browser on several web pages. Such as sharebuilder and some other ones, it recently started showing as upgraded to the new edition of Firefox. It list on the tab "Drop Down Deals and Coupons" this is happening on other sites as well. It hides under the right hand side of the browser until you surf! I spoke to sharebuilder about this since when l Iog-in to their site and they claim it's not happening on their side. What is happening here if you know? Is it the browser?


Thank you, David

There is a blue advertisement tap showing up in my browser on several web pages. Such as sharebuilder and some other ones, it recently started showing as upgraded to the new edition of Firefox. It list on the tab "Drop Down Deals and Coupons" this is happening on other sites as well. It hides under the right hand side of the browser until you surf! I spoke to sharebuilder about this since when l Iog-in to their site and they claim it's not happening on their side. What is happening here if you know? Is it the browser? Thank you, David

Chosen solution

hello who7157 - please heave a look into tools > addons > extesions & remove all suspicious entries there (toolbars, adware, things that you have not installed intentionally or don't know what purpose it serves).

please also do a full scan of your system with the security software already in place and/or a different tool like the free version of malwarebytes since such ads can be a sign of malware on the pc.

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello who7157 - please heave a look into tools > addons > extesions & remove all suspicious entries there (toolbars, adware, things that you have not installed intentionally or don't know what purpose it serves).

please also do a full scan of your system with the security software already in place and/or a different tool like the free version of malwarebytes since such ads can be a sign of malware on the pc.

Troubleshoot Firefox issues caused by malware

Modified by philipp

Dave
Dave Question owner
more options

Thank you so much as I can see It is longer there after I went into extension and removed a spyware I guess that I never seen before....I removed it so all fine for now. TKS

David