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Please help me get my profile back - I've tried all your suggestions and no dice. Please HELP!

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by tgesch

tgesch
tgesch
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I downloaded Firefox 18.0.1, had a problem with a file that wouldn't close ("something".ini), rebooted the Mac, tried to open Firefox, couldn't and had to download it again. Now, no profile. Use all of your support workarounds, no dice. I need my profile, a lot of the work I do involves research and some of the stuff isn't replaceable. Please help! I promise to be better in the future.

I downloaded Firefox 18.0.1, had a problem with a file that wouldn't close ("something".ini), rebooted the Mac, tried to open Firefox, couldn't and had to download it again. Now, no profile. Use all of your support workarounds, no dice. I need my profile, a lot of the work I do involves research and some of the stuff isn't replaceable. Please help! I promise to be better in the future.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Sounds like a problem with the profiles.ini file.

You can try to restore the profiles.ini file with the Time Machine if you haven't reset Firefox or otherwise created a new (default) profile already.

tgesch
tgesch Question owner
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Thank you for responding - I tried to go to my timeline backup but the version of firefox was 14 - clearly operator error here.