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When I play videos (e.g. YouTube) the videos freeze. Have tried Safe Mode and resetting Firefox. Does not happen with Internet Explorer.

  • 2 replies
  • 13 have this problem
  • 10 views
  • Last reply by cor-el

BlairC
BlairC
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I have disabled hardware acceleration. Note that the video freezes, but the computer has not locked up; only FF is impacted. If I open Task Manager and click End Task, the video resumes and will finish playing as long as I leave the Confirm Close dialog box open, but when the video ends I cannot return to normal FF operation and have to use Task Manager to shut down FF. Hardware is an HP 6730b business notebook running Win7 Home Premium 64 bit, SP1, 4 GB RAM. The issue is not limited to YouTube videos.

I have disabled hardware acceleration. Note that the video freezes, but the computer has not locked up; only FF is impacted. If I open Task Manager and click End Task, the video resumes and will finish playing as long as I leave the Confirm Close dialog box open, but when the video ends I cannot return to normal FF operation and have to use Task Manager to shut down FF. Hardware is an HP 6730b business notebook running Win7 Home Premium 64 bit, SP1, 4 GB RAM. The issue is not limited to YouTube videos.

All Replies (2)

Joshmnz
Joshmnz
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I would try uninstalling and reinstalling firefox and also checking out your flash settings. It sounds like it could be flash

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin