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GIFs keep crashing Firefox

  • 8 replies
  • 73 have this problem
  • 2 views
  • Last reply by Nu11ington

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Whenever I open a larger .gif image file hosted online, Firefox will lag, stop responding, then Windows error box pops up and I have to select "close this program" to exit Firefox.

Whenever I open a larger .gif image file hosted online, Firefox will lag, stop responding, then Windows error box pops up and I have to select "close this program" to exit Firefox.

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All Replies (8)

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Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Neither of these solutions work for me. I'm suspecting it's a Firefox problem.

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Chosen Solution

Try see this help article:

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None of those solutions seem to work

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This is still a problem!!!!!! Very annoying since I frequent reddit, where a sizable portion of posts are gifs that will crash Firefox when I open them!

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I solved this by upgrading to Firefox 27 beta. It's supposed to release this month anyway!

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Note that installing a beta version will put you on the Beta update channel.
r Firefox 27.0 should be released next Tuesday (Feb 4), so do not forget to install the official release or you will keep receiving updates twice a week (Tuesday and Friday).

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Alrighty sounds good. Thanks for the info