Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

HOW COME I HAVE TO DOWNLOAD FIREFOXS EVERYTIME I OPEN IT?

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od GEOVAL

more options

WHEN I CLICK ON THE ICON ON DESKTOP IT BRINGS ME TO A DOWNLOAD PAGE AFTER I CLICK ON SAVE FIRE FOX OPENS AFTER I USE IT AND EXIT OUT OF IT. THE NEXT TIME I GO INTO FIRE FOX AFTER CLICKING THE ICON TO OPEN I HAVE TO CLICK RUN TO OPEN IT AGAIN. I USED TO JUST CLICK ON THE ICON AND FIRE FOX WOULD OPEN WITH OUT ANYTHING ELSE. AM I DOING ANYTHING WRONG OR DID YOU SET FIRE FOX UP TO DOMTHIS ALL THE TIME?

WHEN I CLICK ON THE ICON ON DESKTOP IT BRINGS ME TO A DOWNLOAD PAGE AFTER I CLICK ON SAVE FIRE FOX OPENS AFTER I USE IT AND EXIT OUT OF IT. THE NEXT TIME I GO INTO FIRE FOX AFTER CLICKING THE ICON TO OPEN I HAVE TO CLICK RUN TO OPEN IT AGAIN. I USED TO JUST CLICK ON THE ICON AND FIRE FOX WOULD OPEN WITH OUT ANYTHING ELSE. AM I DOING ANYTHING WRONG OR DID YOU SET FIRE FOX UP TO DOMTHIS ALL THE TIME?

Všechny odpovědi (2)

more options

It could be that you have inadvertently set your home page to the download page for Firefox. To check go to Options and see what you have set for your homepage, if its anything like "https://www.mozilla.org/en-US/firefox/new/" then remove what is in the box. Then close and open Firefox again

more options

i switched to ask.com page as my start up and i still have to do the same download it again but the ask.com page comes up at start up. what else can i do