We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Brightcove cc captions no longer appear on v62. Why not?

  • 4 odpovědi
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od McCoy

more options

Acorn TV use the Brightcove video player on their website. On Windows 7 and using Firefox Quantum v62 the captions will no longer appear whereas removing v62 and installing 61.0.2. (64 bit) will bring them back.

You have a bug in v62 that is preventing captions showing on v62. Please fix it.

Thank you.

Acorn TV use the Brightcove video player on their website. On Windows 7 and using Firefox Quantum v62 the captions will no longer appear whereas removing v62 and installing 61.0.2. (64 bit) will bring them back. You have a bug in v62 that is preventing captions showing on v62. Please fix it. Thank you.

Všechny odpovědi (4)

more options
more options

Ha, ha. You seriously think I hadn't done that? Why did you bother to reply? I did all that and the captions STILL. DON'T. APPEAR. OK?

That's the problem. Thank you.

more options

if you want help be respectful. OK?

more options

PaulBird said

Ha, ha. You seriously think I hadn't done that? Why did you bother to reply?

How rude to somebody who's trying to help ..... Do you expect people to be clairvoyant and know what "you've already
done"  ?