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Firefox abrindo várias abas invisíveis, seria um malware?

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Samuel Santos

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Uso a tempos o Firefox e percebi que ele abre de 4 a 7 abas invisíveis junto daquela que estou usando. Tem gente que fala que é um malware e outras que é uma funcionalidade do navegador. Qual seria a verdade?

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19042",
   "version": "83.0",
   "buildID": "20201112153044",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:83.0) Gecko/20100101 Firefox/83.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/83.0/WINNT/pt-BR/",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Daniel\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Daniel\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Daniel\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart": false,
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Alto-falantes (Steam Streaming Microphone)",
       "groupId": "ROOT\\SteamStreamingMicrophone\\0000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 1,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Áudio Digital (HDMI) (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Conector AUX Interno (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Áudio Digital (HDMI) (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "23MP55 (NVIDIA High Definition Audio)",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Renderizador de áudio do Bluetooth (LG K9 TV (Stereo Audio))",
       "groupId": "BTHENUM\\{0000110a-0000-1000-8000-00805f9b34fb}_VID&000100c4_PID&13a1\\7&3ae42d50&0&98B8BAED6246_C00000000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 441,
       "minLatency": 133
     },
     {
       "name": "Alto-falantes (USB Audio Device)",
       "groupId": "USB\\VID_18C3&PID_6255&MI_00\\6&378e5afa&0&0000",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Fones de ouvido (B-05 Stereo)",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000a\\7&3ae42d50&0&99FBF7D385EA_C00000000",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "NVIDIA Output (NVIDIA High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Áudio Digital (HDMI) (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Conector AUX Interno (Steam Streaming Speakers)",
       "groupId": "ROOT\\SteamStreamingSpeakers\\0000",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Renderizador de áudio do Bluetooth (K12+ (Stereo Audio))",
       "groupId": "BTHENUM\\{0000110a-0000-1000-8000-00805f9b34fb}_VID&000100c4_PID&13a1\\7&3ae42d50&0&64C2DECED273_C00000000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 441,
       "minLatency": 133
     },
     {
       "name": "Áudio Digital (HDMI) (Dispositivo de High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "23MP55 (NVIDIA High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Renderizador de áudio do Bluetooth (PRIMALUS (Stereo Audio))",
       "groupId": "BTHENUM\\{0000110a-0000-1000-8000-00805f9b34fb}_VID&00010046_PID&0802\\7&3ae42d50&0&D013FDC5B4DC_C00000000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 441,
       "minLatency": 133
     },
     {
       "name": "Alto-falantes (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Conector AUX Interno (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Fones de ouvido (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Alto-falantes (2- USB Audio Device)",
       "groupId": "USB\\VID_18C3&PID_6255&MI_00\\6&ef9249&0&0000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 5,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "NVIDIA Output (NVIDIA High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Renderizador de áudio do Bluetooth (DESKTOP-1D7KOHM (Stereo Audio))",
       "groupId": "BTHENUM\\{0000110a-0000-1000-8000-00805f9b34fb}_VID&00010006_PID&0001\\7&3ae42d50&0&90004ED44DB4_C00000000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 2,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 441,
       "minLatency": 133
     },
     {
       "name": "Headset (B-05 Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&1dd536b9&0&97",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Renderizador de áudio do Bluetooth (B-05 (Stereo Audio))",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000a\\7&3ae42d50&0&99FBF7D385EA_C00000000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 44100,
       "maxRate": 44100,
       "minRate": 44100,
       "maxLatency": 441,
       "minLatency": 133
     },
     {
       "name": "Alto-falantes (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Alto-falantes (Steam Streaming Speakers)",
       "groupId": "ROOT\\SteamStreamingSpeakers\\0000",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     }
   ],
   "audioInputDevices": [
     {
       "name": "Mixagem estéreo (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Conector AUX Interno (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microfone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Entrada (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Linha (K12+ A2DP SNK)",
       "groupId": "BTHENUM\\{0000110a-0000-1000-8000-00805f9b34fb}_VID&000100c4_PID&13a1\\7&3ae42d50&0&64C2DECED273_C00000000",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Conector AUX Interno (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microfone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Entrada (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Center (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Conector AUX Interno (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003\\4&29e4df1&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microfone (Steam Streaming Speakers)",
       "groupId": "ROOT\\SteamStreamingSpeakers\\0000",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microfone (Steam Streaming Microphone)",
       "groupId": "ROOT\\SteamStreamingMicrophone\\0000",
       "vendor": "",
       "type": 1,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 1,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Conector AUX Interno (High Definition Audio Device)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_38426251&REV_1001\\5&20624360&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
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Uso a tempos o Firefox e percebi que ele abre de 4 a 7 abas invisíveis junto daquela que estou usando. Tem gente que fala que é um malware e outras que é uma funcionalidade do navegador. 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1. Às vezez um problema com o seu Firefox pode estar relacionado a um Malware instalado em seu computador, que você pode não estar ciente.

Você pode tentar estes programas gratuitos para fazer a varredura do malware, que funcionam com o software antivírus existente:

Microsoft Security Essentials é um bom antivírus disponível para Windows 7/Vista/XP, se você já não tiver um. O Windows 8/10 tem a proteção de antivirus interno.

Mais informações podem ser encontradas nesse artigo: Solucione problemas no Firefox causados por malware.

2. Execute o Firefox em Modo Seguro para verificar se o problema continua. O Modo Segurança do Firefox é um modo de solução de problemas que desliga temporariamente a aceleração de hardware, redefine algumas configurações, e desativa os complementos (extensões e temas).

Se o Firefox estiver aberto, você pode reiniciar o Firefox no modo de segurança através do menu Ajuda:

  • Clique no menu New Fx Menu, depois em Help-29 e finalmente em and Reiniciar com extensões desativadas.

Se o Firefox não estiver funcionando, você pode iniciar o Firefox no modo de segurança da seguinte forma:

  • No Windows: Segure a tecla Shift quando for iniciar o Firefox.
  • No Mac: Segure a tecla option quando for iniciar o Firefox.
  • No Linux: Vá para o Terminal e execute o comando firefox-safe-mode
    (pode ser necessário especificar o caminho de instalação do Firefox por exemplo, /usr/lib/firefox)

Quando o pop-up for exibido, selecione "Iniciar em Modo Seguro".

SafeMode-Fx35

Se o problema não ocorrer no Modo Seguro, uma extensão, tema ou a aceleração de hardware pode estar causando o problema. Por favor, leia o artigo Solucione problemas com extensões, temas e aceleração de hardware para resolver problemas comuns no Firefox para determinar isso.

Para fechar o Firefox em Modo Seguro, basta sair normalmente e aguardar alguns segundos para reabri-lo.

Quando você descobrir o que está causando os seus problemas, por favor, avise-nos. Isso poderá ajudar outros usuários que tenham o mesmo problema.