Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Fungování této stránky je z důvodu údržby dočasně omezeno. Pokud žádný článek nápovědy nevyřeší váš problém a potřebujete se zeptat na další řešení, napište nám na Twitter @FirefoxSupport nebo Reddit /r/firefox.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Bookmarks do not sync

  • 4 odpovědi
  • 3 mají tento problém
  • 10 zobrazení
  • Poslední odpověď od Edwin Holley

more options

Hello,

Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation.

Do you have any solution?

Thank you.

Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Hello, Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation. Do you have any solution? Thank you. Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Zvolené řešení

I am also having this problem, I had switched to Chrome for about 4 months, when I switched back I had a new browser. I logged in to the sync, waited for a few, went to my bookmarks and all 3 default folders were empty. My desktop machine is in storage. I don't have a desktop available, much less one I can put Firefox on. I am confused, FFSync has worked flawless for me since the feature was added.

Moto One 5g Ace Android 10 Metro by TMo

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (4)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

more options

Thanks for your help. I applied your solution but it doesn't fix the problem. On the smartphone I have always no bookmarks

more options

i can force sync from android settings: accounts-sync all. After all data in mozilla settings are sync

more options

Zvolené řešení

I am also having this problem, I had switched to Chrome for about 4 months, when I switched back I had a new browser. I logged in to the sync, waited for a few, went to my bookmarks and all 3 default folders were empty. My desktop machine is in storage. I don't have a desktop available, much less one I can put Firefox on. I am confused, FFSync has worked flawless for me since the feature was added.

Moto One 5g Ace Android 10 Metro by TMo