Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

How do I stop pop ups by "SalesChecker" ?

  • 3 svar
  • 4 har dette problem
  • 14 visninger
  • Seneste svar af philipp

more options

I keep getting pop-up ads by "SalesChecker". How can I stop them?

I have configured Firefox Options to disable pop-ups.

Please see screen shot of pop-ups attached.

Thanks for your help.

I keep getting pop-up ads by "SalesChecker". How can I stop them? I have configured Firefox Options to disable pop-ups. Please see screen shot of pop-ups attached. Thanks for your help.

Valgt løsning

hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Læs dette svar i sammenhæng 👍 2

Alle svar (3)

more options

Valgt løsning

hi Cynthia.Wilson, from the data you've submitted, you appear to have malicious addons present. so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Thanks for your solution. The free "Malwarebytes" version seems to have solved the problem.

The "adwcleaner" seems to be a superior product... it found 37 additional issues AFTER I had run the free Malwarebytes product. However, they require you to purchase their product to remove the malware. I did not purchase it because the problem appears to have been solved by free Malwarebytes version.

Thanks again.

more options

hi adwcleaner is a freeware product as well - you don't have to buy it in order to remove the adware a search turns up. here is the direct download link (attention: download starts directly, you don't have to click on any links): http://www.bleepingcomputer.com/download/adwcleaner/dl/125/