Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Just updated to FFx 57.0 the other day, restarted everything and now I can't find login.json or key3.json to restore my passwords. Please Help!

  • 2 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af BlakFox

BlakFox
BlakFox
more options

The thing that really pisses me off is that I just had everything yesterday. I just turn on my laptop this morning to do some schoolwork when it site asked me for my login. The thing is, I already had my username and password saved from before. Went to check my saved passwords and everything was gone. No big deal, just gotta pull it up from my "old FireFox data" folder, problem is login.json, where I got my passwords from last time I did this, isn't there.

The thing that really pisses me off is that I just had everything yesterday. I just turn on my laptop this morning to do some schoolwork when it site asked me for my login. The thing is, I already had my username and password saved from before. Went to check my saved passwords and everything was gone. No big deal, just gotta pull it up from my "old FireFox data" folder, problem is login.json, where I got my passwords from last time I did this, isn't there.

Alle svar (2)

Shadow110
Shadow110
more options

See if have two profiles : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Please let us know if this solved your issue or if need further assistance.

BlakFox
BlakFox Spørgsmålsstiller
more options

I went through each article to see which one would help me best and went through the steps and all I got were the passwords that I just started adding, instead of my old passwords.