Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Facebook messenger doesn't work with Firefox 61.0.2 (mac).

  • 1 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af Shadow110

aarons
aarons
more options

When I select fb chat/messenger, it won't load, I just get the gray spinning icon. I tried restarting Firefox in safe mode, and the same thing happens. Fb messenger works fine on Chrome, not sure what is wrong with Firefox.

When I select fb chat/messenger, it won't load, I just get the gray spinning icon. I tried restarting Firefox in safe mode, and the same thing happens. Fb messenger works fine on Chrome, not sure what is wrong with Firefox.

Alle svar (1)

Shadow110
Shadow110
more options

Hi, sorry to hear that. Yes can see that you were in Safe Mode when made the question.

Please : try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.