Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Windows crashed on my desk top computer and I can no longer get to my files and old emails. How can I reconnect with my old information?

  • 1 svar
  • 1 har dette problem
  • 12 visninger
  • Seneste svar af Matt

04411
04411
more options

I had Thunderbird open and something caused the desktop computer to crash and turn off. I restarted and thunderbird does not recognise any of the old files or any of the old emails I had in those files. Access to these files, which must still be on my computer is important. Also the address book was split up into different groups so that I could access different groups easily. All the email addresses seem to be present, but the groupings are lost. How can I reconstitute them?

I had Thunderbird open and something caused the desktop computer to crash and turn off. I restarted and thunderbird does not recognise any of the old files or any of the old emails I had in those files. Access to these files, which must still be on my computer is important. Also the address book was split up into different groups so that I could access different groups easily. All the email addresses seem to be present, but the groupings are lost. How can I reconstitute them?

Alle svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared