Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Thunderbird account configuration

  • 1 svar
  • 1 har dette problem
  • 31 visninger
  • Seneste svar af user4447188

more options

Trying to configure btmail in Thunderbird and keep getting password error message. I can log into BTmail via webmail so credentials correct. I have gmail working OK (that using OAuth2): Error message says:

Checking password Unable to login at server. Probably wrong configuration, username of password.

Used manual configuration as my username at bt is [edited email from public] @gmail.com (not the default [edited email from public] @btinternet.com that the automatic create option comes up with). Contacted BT but they said that because the username/password works OK on webmail it is a third party issue. Many thanks Tom

Trying to configure btmail in Thunderbird and keep getting password error message. I can log into BTmail via webmail so credentials correct. I have gmail working OK (that using OAuth2): Error message says: Checking password Unable to login at server. Probably wrong configuration, username of password. Used manual configuration as my username at bt is [edited email from public] @gmail.com (not the default [edited email from public] @btinternet.com that the automatic create option comes up with). Contacted BT but they said that because the username/password works OK on webmail it is a third party issue. Many thanks Tom

Ændret af James den

Alle svar (1)

more options

Hello there th68walker. We have read your message. E try to help you.


you try to login and the following happens.

Checking password Unable to login at server. Probably wrong configuration, username or password.


try to change security and port number. You can also change the authentication setting. see if this changes. After emailing me.


Read this intern url see if you are getting relax after reading this? Some of these issues can be fixed if you use the latest release of it s Software. https://www.mozilla.org/en-US/security/known-vulnerabilities/thunderbird/

Greetings Firefox volunteer.

Ændret af user4447188 den