Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I am not able to enter required security codes. "Enter these letters so we know you're human" just refreshes the page with a new code.

  • 1 svar
  • 6 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

AnonymousUser
AnonymousUser
more options

On two separate occasions, I tried to enter security codes to register on websites. Each time, the page refreshed with a new security code and no explanation. I had to go to IE in order to register on these sites. Not sure what settings are off or what to do next.

This happened

Not sure how often

On two separate occasions, I tried to enter security codes to register on websites. Each time, the page refreshed with a new security code and no explanation. I had to go to IE in order to register on these sites. Not sure what settings are off or what to do next. == This happened == Not sure how often

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")