Dette websted vil have begrænset funktionalitet, mens vi gennemgår vedligeholdelse for at forbedre din oplevelse. Hvis en artikel ikke løser dit problem, og du vil stille et spørgsmål, har vi vores supportfællesskab, der venter på at hjælpe dig på @FirefoxSupport på Twitter og/r/firefox på Reddit.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Want to uninstall all "ASK" stuff

  • 2 svar
  • 5 har dette problem
  • 3 visninger
  • Seneste svar af Morbus

AnonymousUser
AnonymousUser
more options

I just opened my 3.5 version of Firefox and there was an ""ASK" toolbar and an "ASK" word where my Google word should be. I uninstalled the "ASK" toolbar but word is still there. How do I get rid of this?

Justint

I just opened my 3.5 version of Firefox and there was an ""ASK" toolbar and an "ASK" word where my Google word should be. I uninstalled the "ASK" toolbar but word is still there. How do I get rid of this? Justint

Alle svar (2)

Morbus
Morbus
more options

Hello Justint.

To manage extensions (install, uninstall, disable, enable and configure), you can go into Tools > Add-ons > Extensions. From there, you will be able to uninstall the Ask Toolbar, which is probably an extension. If it's not an extension, check the Plugins section, but I doubt it's a plugin. You may need to contact Ask if you're having troubles, since it's their software, but hopefully that won't be needed.

Also, if your keyword searches in the location bar are being redirected to ask.com, see this article: http://support.mozilla.com/en-US/kb/Searches+are+redirected+to+another+site

Morbus
Morbus
more options

By the way, this ask stuff wasn't installed because of Firefox, but probably because you installed it (perhaps unknowingly) yourself, maybe as a bundle in some other software. Some software (like Winamp or uTorrent) often include this kind of software as a form of advertising for their partners, and users often forget to read the details of what they are installing. For future reference, always see if all the boxes ticked when installing software actually conform to what you want to install.