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How to sync with Firefox sync after reinstalling Windows? I only have one device.

Thetraveller
Thetraveller
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I only have one device that syncs with my account xxxx.xxxxxxxx@rci.rogers.com. The IT department at my work upgraded my computer to Windows 7, and after reinstalling Firefox I realized that I can't get my bookmarks back since I can't connect to my account.

How can I sync again? I don't have a recovery key either.

Thanks in advance!

Luis.

I only have one device that syncs with my account xxxx.xxxxxxxx@rci.rogers.com. The IT department at my work upgraded my computer to Windows 7, and after reinstalling Firefox I realized that I can't get my bookmarks back since I can't connect to my account. How can I sync again? I don't have a recovery key either. Thanks in advance! Luis.

Ændret af James den

Alle svar (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Did your IT keep a backup of your old user profile folder? Your Firefox settings are stored in there. This article describes the relevant locations for XP and newer versions of Windows: Profiles - Where Firefox stores your bookmarks, passwords and other user data.

If you can get a copy of your old profile folder, then you can recover nearly everything.

If not, unfortunately, without a copy of the Recovery Key/Sync Key, I don't think there is any way to break in to your Sync account.

Thetraveller
Thetraveller Spørgsmålsstiller
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Hi jscher2000:

Thanks for the quick reply. Unfortunately they didn't keep a copy of my old profile folder.

Thanks,

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Thetraveller, I should have stated the question differently, but perhaps the answer is the same: did they save a copy of C:\Users\username\ (or C:\Documents and Settings\username\) which would contain your Firefox profile folder. If not, I think they should, but...