Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes since 43.0.2 update?

  • 3 Antworten
  • 4 haben dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von akablacksheep

more options

I had thought it was adblocker, but I tried relaunching with everything +plugins disabled, and also launching in safemode, and can still replicate the crash.

Here's the crash report for the SafeMode crash: AdapterDeviceID: 0x08a0 AdapterVendorID: 0x10de BuildID: 20151221130713 CrashTime: 1451251155 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1451249200 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x08a0 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 387 StartupTime: 1451251129 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20151221130713","version":"43.0.2","vendor":"Mozilla","platformVersion":"43.0.2","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20151223.01","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3840,"virtualMaxMB":null,"cpu":{"count":2,"cores":2,"vendor":"GenuineIntel","family":6,"model":23,"stepping":10,"l2cacheKB":3072,"l3cacheKB":null,"speedMHz":2400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1"]},"os":{"name":"Darwin","version":"11.4.2","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x10de","deviceID":"0x08a0","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":1}],"features":{"compositor":"none"}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enabled":false,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.urlbar.userMadeSearchSuggestionsChoice":true}},"profile":{"creationDate":14700},"addons":{"activeAddons":{},"theme":{},"activePlugins":[{"name":"iPhotoPhotocast","version":"7.0","description":"iPhoto6","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/photo"],"updateDay":14565},{"name":"Flip4Mac Windows Media Plugin","version":"2.5.0.1","description":"The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/x-ms-asf","video/x-ms-asx","audio/x-ms-wax","application/x-ms-wmp","video/x-ms-wmp","application/x-mplayer2","video/x-ms-wmx","video/x-ms-wm","video/x-ms-wvx","video/x-ms-wmv","video/x-ms-asf-plugin","audio/x-ms-wma","application/asx"],"updateDay":15598},{"name":"WacomTabletPlugin","version":"WacomTabletPlugin 2.1.0.2","description":"Plugin for Wacom tablets.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-wacomtabletplugin"],"updateDay":15861},{"name":"Wacom Pressure Plug-In","version":"2.1.0-1","description":"","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":[],"updateDay":15861},{"name":"Java Applet Plug-in","version":"14.9.0","description":"Displays Java applet content, or a placeholder if Java is not installed.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet;version=1.1.3","application/x-java-applet","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.5","application/x-java-vm","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.3","application/x-java-applet;version=1.1.2","application/x-java-applet;version=1.1","application/x-java-vm-npruntime","application/x-java-applet;version=1.2.1","application/x-java-applet;jpi-version=1.6.0_65","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.6","application/x-java-applet;version=1.4","application/x-java-applet;version=1.1.1","application/x-java-applet;version=1.2"],"updateDay":16080},{"name":"QuickTime Plug-in 7.7.1","version":"7.7.1","description":"The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-midi","audio/x-ac3","video/mp4","video/x-m4v","application/x-sdp","audio/amr","application/x-rtsp","image/tiff","video/3gpp2","image/jpeg2000","audio/mpeg","image/x-quicktime","audio/mpeg3","application/sdp","application/x-mpeg","image/x-macpaint","video/mpeg","video/x-msvideo","audio/aac","audio/x-gsm","video/sd-video","audio/x-caf","image/x-jpeg2000-image","audio/3gpp","audio/mp3","image/x-targa","video/avi","image/png","image/x-tiff","audio/mp4","image/jp2","audio/x-aiff","video/x-mpeg","video/3gpp","audio/x-mpeg","audio/x-aac","audio/mid","audio/3gpp2","audio/midi","audio/x-wav","audio/x-mp3","video/quicktime","audio/x-mpeg3","image/x-bmp","audio/ac3","image/pict","audio/x-m4p","audio/x-m4a","image/x-png","image/x-pict","image/x-sgi","audio/x-m4b","video/flc","audio/aiff","video/msvideo","audio/basic","image/jpeg2000-image","audio/wav","audio/vnd.qcelp"],"updateDay":16139},{"name":"Silverlight Plug-In","version":"5.1.30317.0","description":"5.1.30317.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16147},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16778}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.1","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 URL: https://www.facebook.com/?_rdr=p Vendor: Mozilla Version: 43.0.2 useragent_locale: en-US

I had thought it was adblocker, but I tried relaunching with everything +plugins disabled, and also launching in safemode, and can still replicate the crash. Here's the crash report for the SafeMode crash: AdapterDeviceID: 0x08a0 AdapterVendorID: 0x10de BuildID: 20151221130713 CrashTime: 1451251155 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1451249200 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x08a0 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 387 StartupTime: 1451251129 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20151221130713","version":"43.0.2","vendor":"Mozilla","platformVersion":"43.0.2","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20151223.01","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3840,"virtualMaxMB":null,"cpu":{"count":2,"cores":2,"vendor":"GenuineIntel","family":6,"model":23,"stepping":10,"l2cacheKB":3072,"l3cacheKB":null,"speedMHz":2400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1"]},"os":{"name":"Darwin","version":"11.4.2","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x10de","deviceID":"0x08a0","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":1}],"features":{"compositor":"none"}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enabled":false,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.urlbar.userMadeSearchSuggestionsChoice":true}},"profile":{"creationDate":14700},"addons":{"activeAddons":{},"theme":{},"activePlugins":[{"name":"iPhotoPhotocast","version":"7.0","description":"iPhoto6","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/photo"],"updateDay":14565},{"name":"Flip4Mac Windows Media Plugin","version":"2.5.0.1","description":"The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/x-ms-asf","video/x-ms-asx","audio/x-ms-wax","application/x-ms-wmp","video/x-ms-wmp","application/x-mplayer2","video/x-ms-wmx","video/x-ms-wm","video/x-ms-wvx","video/x-ms-wmv","video/x-ms-asf-plugin","audio/x-ms-wma","application/asx"],"updateDay":15598},{"name":"WacomTabletPlugin","version":"WacomTabletPlugin 2.1.0.2","description":"Plugin for Wacom tablets.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-wacomtabletplugin"],"updateDay":15861},{"name":"Wacom Pressure Plug-In","version":"2.1.0-1","description":"","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":[],"updateDay":15861},{"name":"Java Applet Plug-in","version":"14.9.0","description":"Displays Java applet content, or a placeholder if Java is not installed.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet;version=1.1.3","application/x-java-applet","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.5","application/x-java-vm","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.3","application/x-java-applet;version=1.1.2","application/x-java-applet;version=1.1","application/x-java-vm-npruntime","application/x-java-applet;version=1.2.1","application/x-java-applet;jpi-version=1.6.0_65","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.6","application/x-java-applet;version=1.4","application/x-java-applet;version=1.1.1","application/x-java-applet;version=1.2"],"updateDay":16080},{"name":"QuickTime Plug-in 7.7.1","version":"7.7.1","description":"The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-midi","audio/x-ac3","video/mp4","video/x-m4v","application/x-sdp","audio/amr","application/x-rtsp","image/tiff","video/3gpp2","image/jpeg2000","audio/mpeg","image/x-quicktime","audio/mpeg3","application/sdp","application/x-mpeg","image/x-macpaint","video/mpeg","video/x-msvideo","audio/aac","audio/x-gsm","video/sd-video","audio/x-caf","image/x-jpeg2000-image","audio/3gpp","audio/mp3","image/x-targa","video/avi","image/png","image/x-tiff","audio/mp4","image/jp2","audio/x-aiff","video/x-mpeg","video/3gpp","audio/x-mpeg","audio/x-aac","audio/mid","audio/3gpp2","audio/midi","audio/x-wav","audio/x-mp3","video/quicktime","audio/x-mpeg3","image/x-bmp","audio/ac3","image/pict","audio/x-m4p","audio/x-m4a","image/x-png","image/x-pict","image/x-sgi","audio/x-m4b","video/flc","audio/aiff","video/msvideo","audio/basic","image/jpeg2000-image","audio/wav","audio/vnd.qcelp"],"updateDay":16139},{"name":"Silverlight Plug-In","version":"5.1.30317.0","description":"5.1.30317.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16147},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16778}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.1","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 URL: https://www.facebook.com/?_rdr=p Vendor: Mozilla Version: 43.0.2 useragent_locale: en-US

Ausgewählte Lösung

Try to set media.apple.mp4.enabled to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

more options

just as reference for other contributors reading here - this was https://crash-stats.mozilla.com/report/index/f8f3fd3b-9ef6-473c-9d49-595ad2151227

you might want to try if disabling hardware acceleration in the firefox menu ≡ > options > advanced > general section might improve the situation (that setting will take a restart of the browser to take effect). however i'm generally not that familiar with how to deal with crashes on os x ...

more options

Ausgewählte Lösung

Try to set media.apple.mp4.enabled to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

Thank you; I couldn't find the page for the crash report.

The about:config change seems to have taken care of the issue - thanks so much.