Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Getting message that Thunderbird must be rebooted to finish a previous upgrade following a Windows Restore Point recall.

  • 2 Antworten
  • 2 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von Colin

valkray6
valkray6
more options

I experienced an error in Windows 10 that required my dropping back to the last restore point. (1 day prior). Since this change, Thunderbird is giving a Setup startup error that "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot it now?" Rebooting does nothing and the same message appears when trying to restart Thunderbird. Thunderbird had previously succeeded in upgrading fully to the most recent patch release. Is there a registry change or other method to correct this issue?

Regards, -Ray

I experienced an error in Windows 10 that required my dropping back to the last restore point. (1 day prior). Since this change, Thunderbird is giving a Setup startup error that "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot it now?" Rebooting does nothing and the same message appears when trying to restart Thunderbird. Thunderbird had previously succeeded in upgrading fully to the most recent patch release. Is there a registry change or other method to correct this issue? Regards, -Ray

Ausgewählte Lösung

Made a backup of my Thunderbird Profile as a safety measure. Tried to uninstall the application, but received the same error message. Removed the application directory, downloaded the current install image and reinstalled. Fixed the issue, though this was probably overkill. Something that could have been corrected in registry or an .ini setting...

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

valkray6
valkray6 Fragesteller
more options

Ausgewählte Lösung

Made a backup of my Thunderbird Profile as a safety measure. Tried to uninstall the application, but received the same error message. Removed the application directory, downloaded the current install image and reinstalled. Fixed the issue, though this was probably overkill. Something that could have been corrected in registry or an .ini setting...

Colin
Colin
more options

Same problem with Windows 7. I'm not as savvy as you, so how do I find my Tbird profile and back it up? Then, how do I remove the application directory? Then presumably I download Tbird from the website. Do I then need to do anything with the backed up profile?

Advice greatly appreciated!