Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists

  • 4 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von sfhowes

I am trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists.

I have attached 5 screen captures of the problem.

Also attached "About Thunderbird screen capture".

Thank you.

Carl

I am trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists. I have attached 5 screen captures of the problem. Also attached "About Thunderbird screen capture". Thank you. Carl
Angefügte Screenshots

Alle Antworten (4)

On first screenshot (with the select to add account) can you go a menu down as the selection is and save a screenshot with what is at "server settings" for that existing email?

ok, i'll try. attached are two new screenshots with (i hope) the info you need.

I probably was unclear - would you make a screenshot with what it's already set on your side on that account on "server settings"? Attached your picture back and I've marked with green the menu which should be selected.

Geändert am von svlad2009

First, change the Account Name to something other than the email address, e.g. EarthlinkIMAP, copy the existing Inbox mail to Local Folders, then restart TB and add the account as POP:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

If you know the server settings, go offline from File/Offline/Work Offline, add the POP account, click Manual config., enter the details, and click Advanced config. to set all the other parameters, then finally go back online. If you don't do this, the default POP settings may download the Inbox and delete the messages from the server, (which may not be what you want).