Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes

  • 6 Antworten
  • 17 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von shlee93

more options

Updated firefox to newer version and now it wont even start up.... I tried uninstalling and reinstalling and still didnt help... Ive tried opening firefox in safe mode and it still wont open... When i open task manager to see what it does it will pop up, go up to about 2,600k of memory usage and wont do anything else... It wont even pop up, load, or act like its even trying to start....

Updated firefox to newer version and now it wont even start up.... I tried uninstalling and reinstalling and still didnt help... Ive tried opening firefox in safe mode and it still wont open... When i open task manager to see what it does it will pop up, go up to about 2,600k of memory usage and wont do anything else... It wont even pop up, load, or act like its even trying to start....

Alle Antworten (6)

more options

Do you have Roboform installed?

Do you have a SSO extension installed?

more options

I have neither one that I know of.

more options

Do a clean uninstall of your present FF using free programs like Revo uninstaller. This will clear the root directories and the registries.

Then do a clean install of latest FF.

more options

Please provide a crash id and that will help us pinpoint the cause -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

more options

there is no crash id... it wont even load up to give me that

more options

I am having the same problem. I am running Windows 7. When I ran the troubleshooting feature it asked me what I was running but Windows 7 wasn't on the list. I thought that maybe I had downloaded the wrong version until I realized that the site doesn't give me a choice. I have uninstalled and reinstalled with no success. I'd like to downgrade to the old version but can't seem to figure out how to do this either.