Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Memory leak in explict\images\content\used

  • 1 Antwort
  • 6 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von user633449

more options

Since about a week ago my girlfriend's Firefox 19.0.2 started to crash with low memory message. She's using a laptop with 3 gig of memory and Windows 7 32. Her add-ons are adblock, WeatherBug and some spellcheckers. I reinstalled her browser and also installed Memory Fox plugin. It didn't help. Crashes occur once in one or two days after several hours of browsing.

I asked her to save the "about:memory" page when the low memory message appears. These are the first lines:

1,347.68 MB (100.0%) -- explicit

├──1,007.93 MB (74.79%) -- images

│ ├──1,007.71 MB (74.77%) -- content

│ │ ├──1,007.65 MB (74.77%) -- used

│ │ │ ├────601.40 MB (44.62%) ── raw

│ │ │ ├────361.11 MB (26.79%) ── uncompressed-nonheap

│ │ │ └─────45.14 MB (03.35%) ── uncompressed-heap

│ │ └──────0.06 MB (00.00%) ++ unused

│ └──────0.22 MB (00.02%) ++ chrome


She also sent me the page just after she started Firefox (with her pinned tabs) and there are no such memory figures.

Unfortunately I can't be more specific. She can't say if she changed something recently and she's also unable to cause it to happen when I am there.

Since about a week ago my girlfriend's Firefox 19.0.2 started to crash with low memory message. She's using a laptop with 3 gig of memory and Windows 7 32. Her add-ons are adblock, WeatherBug and some spellcheckers. I reinstalled her browser and also installed Memory Fox plugin. It didn't help. Crashes occur once in one or two days after several hours of browsing. I asked her to save the "about:memory" page when the low memory message appears. These are the first lines: 1,347.68 MB (100.0%) -- explicit ├──1,007.93 MB (74.79%) -- images │ ├──1,007.71 MB (74.77%) -- content │ │ ├──1,007.65 MB (74.77%) -- used │ │ │ ├────601.40 MB (44.62%) ── raw │ │ │ ├────361.11 MB (26.79%) ── uncompressed-nonheap │ │ │ └─────45.14 MB (03.35%) ── uncompressed-heap │ │ └──────0.06 MB (00.00%) ++ unused │ └──────0.22 MB (00.02%) ++ chrome She also sent me the page just after she started Firefox (with her pinned tabs) and there are no such memory figures. Unfortunately I can't be more specific. She can't say if she changed something recently and she's also unable to cause it to happen when I am there.

Geändert am von radoinc1

Alle Antworten (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!