Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

hp officejet pro8500 a910 shoots out blank paper when trying to print from windows 10 installed firefox. Printer works fine from chrome and ie.

  • 2 wótegronje
  • 2 matej toś ten problem
  • 13 naglědow
  • Slědne wótegrono wót the-edmeister

frank_bass
frank_bass
more options

I am beta testing windows 10. I use both a hp laptop (dv77128nr) and a desktop (home made). I use a hp officejet pro8500 a910 printer.

When using firefox I get only blank pages while trying to print from within the browser. Only using firefox. Chrome works fine. IE works fine. If I boot to windows 7, firefox works fine. Can you help or should I report this to Microsoft?

Thanks for your help.

ps. Tried resetting firefox. Haven't tried a new install.

I am beta testing windows 10. I use both a hp laptop (dv77128nr) and a desktop (home made). I use a hp officejet pro8500 a910 printer. When using firefox I get only blank pages while trying to print from within the browser. Only using firefox. Chrome works fine. IE works fine. If I boot to windows 7, firefox works fine. Can you help or should I report this to Microsoft? Thanks for your help. ps. Tried resetting firefox. Haven't tried a new install.

Wšykne wótegrona (2)

user1068417
user1068417
more options

Firefox isn't officially supported on Windows 10. For that matter, Windows 10 isn't officially supported either. This is most likely a problem between Firefox, Windows 10, and your printer's driver. Try updating your printer's driver and see if that helps. Otherwise, it might be a good idea to post this on Microsoft's forums as well.

the-edmeister
the-edmeister
  • Moderator
more options

There are two Bug reports filed on Firefox / Windows 10 issues. https://bugzilla.mozilla.org/show_bug.cgi?id=1089188 https://bugzilla.mozilla.org/show_bug.cgi?id=1100156 (Please don't comment in those Bug reports unless you can provide a patch to fix the problem.) https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

So Mozilla is aware that there are problems with Firefox (not) printing on Windows 10, and the developers are looking into these Bug reports