Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Sudden - Firefox crashes in safe-mode and after refresh

alan_sheppard_1999
alan_sheppard_1999
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Crash ID: bp-f5096bed-08dd-4c82-8d59-fd1040190920 Crash ID: bp-7ee903eb-a932-46a1-bf94-435640190920 Crash ID: bp-9c47d02e-e3ae-4679-8562-bff2b0190920

My FF install has been mostly static and definitely static in terms of my intervention in the past week but suddenly, after using the browser for 30 minutes on Sep 19, I now incur crashes after approximately 2 seconds upon FF starting.

Crash ID: bp-f5096bed-08dd-4c82-8d59-fd1040190920 Crash ID: bp-7ee903eb-a932-46a1-bf94-435640190920 Crash ID: bp-9c47d02e-e3ae-4679-8562-bff2b0190920 My FF install has been mostly static and definitely static in terms of my intervention in the past week but suddenly, after using the browser for 30 minutes on Sep 19, I now incur crashes after approximately 2 seconds upon FF starting.

Wubrane rozwězanje

Left webroot running and disabled / shutdown MWB. A new refreshed and updated (available today) FF is now functioning. Started MWB and FF continues to function. Thanks for the analysis.

Toś to wótegrono w konteksće cytaś 👍 0

Wšykne wótegrona (2)

philipp
philipp
  • Moderator
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hi, the reports show that two different security tools (webroot, malwarebytes) are hooking into the firefox process at the same time, which may be problematic - can you try to remove one or both of them to see if this is making any difference?

alan_sheppard_1999
alan_sheppard_1999 Pšašaŕ
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Wubrane rozwězanje

Left webroot running and disabled / shutdown MWB. A new refreshed and updated (available today) FF is now functioning. Started MWB and FF continues to function. Thanks for the analysis.