Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Suddenly, Thunderbird will not send emails

  • 1 wótegrono
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót sfhowes

halglatzer
halglatzer
more options

This error message appeared today: Sending of the message failed. The Outgoing server (SMTP) smtp.halglatzer.com does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account settings | Outgoing server (SMTP)' to 'Normal password'. 

But this is not a new account - I have used Thunderbird for many years - and there is no such setting in the STMP section at Network Solutions. It seems that the problem lies with Thunderbird.

What has caused it, and How do I recover the ability to send emails?

This error message appeared today: Sending of the message failed. The Outgoing server (SMTP) smtp.halglatzer.com does not seem to support encrypted passwords. If you just set up the account, try changing the 'Authentication method' in 'Account settings | Outgoing server (SMTP)' to 'Normal password'. But this is not a new account - I have used Thunderbird for many years - and there is no such setting in the STMP section at Network Solutions. It seems that the problem lies with Thunderbird. What has caused it, and How do I recover the ability to send emails?

Wšykne wótegrona (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

According to the NS support site, the outgoing server should be mail.halglatzer.com on port 587, connection security = none, authentication = password transmitted insecurely, User Name = email address.

https://www.networksolutions.com/knowledge

However, other sections about setting up email suggest smtp.halglatzer.com on 465, SSL/TLS, Normal password. No mention of encrypted passwords, as opposed to encrypted connections (SSL).

Make sure you don't have an antivirus scanning outgoing mail and interfering with the connection.