all of a sudden beside my email name at the top of my folder pain there is a lock, and it doesn't allow me to access any of my other folders.
the lock is beside by email name, and not allowing me to access any of my folders or automatically go into inbox. how do I unlock?
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The lock indicates that this account uses a secure connection. It would have been there since you added the account with those server setting. Funny the things we discover when having issues. It has nothing to do with accessing folders.