This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send messages using gmail accounts, receive OK, other email accounts are also OK

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ Zenos

more options

this problem started a couple of days ago and only relates to my 3 gmail accounts. Yahoo etc work fine. I haven't changed anything at all. Incoming mails are fine and i can access gmail from my tablet and phone and webmail. Error message from all 3 gmail addresses is the same "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.googlemail.com timed out. Try again."

Outgoing server is smtp.googlemail.com and 'm using port 465, SSl/TLS However I haven't changed those. I started Thunderbird without add-ons and the problem is still there.

this problem started a couple of days ago and only relates to my 3 gmail accounts. Yahoo etc work fine. I haven't changed anything at all. Incoming mails are fine and i can access gmail from my tablet and phone and webmail. Error message from all 3 gmail addresses is the same "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.googlemail.com timed out. Try again." Outgoing server is smtp.googlemail.com and 'm using port 465, SSl/TLS However I haven't changed those. I started Thunderbird without add-ons and the problem is still there.

All Replies (1)

more options

Try in windows safe mode. This might be firewall related.