Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to open Hyperlinks in Outlook 2007 after installing Firefox 57.0.2 64 bit with Windows 7

more options

I had problems with Firefox displaying pdf documents, so I uninstalled Firefox then reinstalled it. Prior to the installation, I was able to open hyperlinks in Outlook 2007 emails. Since the install I cannot. Also, since the install Internet Explorer will no longer open. I tried setting Chrome as default browser and this did not work either. Any suggestions?

TommyZ

I had problems with Firefox displaying pdf documents, so I uninstalled Firefox then reinstalled it. Prior to the installation, I was able to open hyperlinks in Outlook 2007 emails. Since the install I cannot. Also, since the install Internet Explorer will no longer open. I tried setting Chrome as default browser and this did not work either. Any suggestions? TommyZ

Ŋuɖoɖo si wotia

TommyZ said

After restarting my computer a couple of times, the hyperlinks now work in Outlook. Don't know why it didn't work before. TommyZ

That's a lot easier than what I was going to suggest: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

After restarting my computer a couple of times, the hyperlinks now work in Outlook. Don't know why it didn't work before.

TommyZ

more options

Monitor/Test and let us know. Glad working for you.

Please let us know if this solved your issue or if need further assistance.

more options

Ɖɔɖɔɖo si wotia

TommyZ said

After restarting my computer a couple of times, the hyperlinks now work in Outlook. Don't know why it didn't work before. TommyZ

That's a lot easier than what I was going to suggest: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/