This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

what is the purpose of the "thumbnail" screen? Why do I need to click view to get a full screen?

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

RossLeon
RossLeon
more options

With FireFox, sometimes when I right click,rather than getting a full screen, I get an extremely small screen,then to get a full screen I have to click on view to select full screen.

With FireFox, sometimes when I right click,rather than getting a full screen, I get an extremely small screen,then to get a full screen I have to click on view to select full screen.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi RossLeon, where are you right-clicking? For example:

  • On the Windows Start menu, desktop, taskbar, or somewhere else outside of Firefox
  • On Firefox's built-in home page or new tab page
  • On a website (which website has this issue?)
  • Somewhere else in Firefox
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

(sorry for the confusion)

cor-el trɔe