This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email not sent because of spam

  • 5 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 25 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

more options

If I send an email that contains a link (I do this to invite my students in online classes), the mail is not being sent. I get a bounce back message:

host smtp.antispamcloud.com [130.117.54.107]
   SMTP error from remote mail server after end of data:
   550 High probability of spam


Reporting-MTA: dns; s542.fra6.mysecurecloudhost.com

Action: failed Status: 5.0.0 Remote-MTA: dns; smtp.antispamcloud.com Diagnostic-Code: smtp; 550 High probability of spam

If I send an email that contains a link (I do this to invite my students in online classes), the mail is not being sent. I get a bounce back message: host smtp.antispamcloud.com [130.117.54.107] SMTP error from remote mail server after end of data: 550 High probability of spam Reporting-MTA: dns; s542.fra6.mysecurecloudhost.com Action: failed Status: 5.0.0 Remote-MTA: dns; smtp.antispamcloud.com Diagnostic-Code: smtp; 550 High probability of spam

All Replies (5)

more options

First, I have no solution Second, my suggestion is to first verify that you are authenticating at your SMTP server, as that is a common cause and easily corrected.

more options

Well, if the mail doesn't have any links in it, it will be sent

more options

Another possibility might be to check the URL for blacklist. Here is one site that does that: https://dnschecker.org/ip-blacklist-checker.php

more options

It is a valid microsoft teams link every time.

more options

SMTP error from remote mail server after end of data:

Typical cause for this error is when the recipient's spam filter blocks emails sent by the sender. OR due to the configuration made on the SPF record that denies or adds specific domains to blocklists.

SMTP error 550 usually appears when there is an issue with the authentication of the SMTP client and the SMTP server.

Hence a valid comment posted by david to check smtp server.


550 High probability of spam Content in email triggers the server filter - for example by a link to a site that is often mentioned in spam.

You have managed to send an email with no links so this problem is not your IP address nor email address.

But is it any email with any link or just a microsoft teams link or just to a specific recipient?

Send a test email with a simple link to another website. Such as a link to this webpage: https://support.mozilla.org/en-US/questions/1410612

Are you only getting rejections if the link is microsoft teams link?


I located some links that may provide some insight:

https://answers.microsoft.com/en-us/msteams/forum/all/teams-webinar-invite-either-goes-to-spam-or-gets/c8890935-3de2-4b19-bbdb-207d47ce50bb

https://learn.microsoft.com/en-us/answers/questions/1045372/teams-invitation-emails-marked-as-spam