This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wotu tread sia eye woyi archive me. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Amazon

more options

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

duplicate of [/questions/1420379] thread. After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp. Which doesn’t have any help regarding this issue.

James trɔe

All Replies (1)

more options

Hey there! I totally get how frustrating it can be when Amazon pages and Prime Video give you trouble after an update. Let's tackle this together. To fix the display issue with Amazon pages, try clearing your browser cache and cookies. This usually helps with loading issues. As for the Prime Video error, make sure your app is updated to the latest version. If the problem persists, you might want to check your network connection, as a stable connection is crucial for streaming. Give these a shot, and if you still need assistance, reach out. We're here to help! Keep rocking Firefox on iOS!