This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

File Downloaded still have xx.PART file of 0 kb leave in the computer

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

colaman
colaman
more options

I found that after 3.6.11 and 3.6.12 installed, I found that most of the file I downloaded via internet ( Not all, just 90% of them) will have a 0kb bit file of same name, but in PART extention file leave with my downloaded file. It is quite unpleasant, could you please tell me how to fix it?

I found that after 3.6.11 and 3.6.12 installed, I found that most of the file I downloaded via internet ( Not all, just 90% of them) will have a 0kb bit file of same name, but in PART extention file leave with my downloaded file. It is quite unpleasant, could you please tell me how to fix it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The file with the .part file extension should only be in the download location during the download. Once the download has finished the .part file should be copied to the 0 byte file without .part and replace that file. If you keep the .part file then you may have security software that locks the file and Firefox can't perform this last step in that case.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files (Disable virus scanning in Firefox preferences - Windows)