What am I doing wrong/What should I do?
When I try to download Firefox the following happens: 1. The pop-up screen asks if I would like to run or save. As instructed, I click run. 2 A "verifying" pop-up labeled Internet Explorer- Security Warning comes up and asks me if I would like to run or don't run. I click run. 3. Another screen pops up and is labeled Open With, and asks me to choose which program I want to use to open the following file: "Firefox%20Setup%204.0.1[1].exe". As recommended I choose Internet Exlporer. Then I click run again on another pop up. And then the very first pop-up shows up again. Then #1 occurs and so on, then repeat.
When I try to download Firefox the following happens: 1. The pop-up screen asks if I would like to run or save. As instructed, I click run. 2 A "verifying" pop-up labeled Internet Explorer- Security Warning comes up and asks me if I would like to run or don't run. I click run. 3. Another screen pops up and is labeled Open With, and asks me to choose which program I want to use to open the following file: "Firefox%20Setup%204.0.1[1].exe". As recommended I choose Internet Exlporer. Then I click run again on another pop up. And then the very first pop-up shows up again. Then #1 occurs and so on, then repeat.
All Replies (1)
The best method to install Firefox,
- right-click the download button and, in IE, choose "Save Target As", and SAVE the download to your hard drive (save to the Desktop so that you can find it),
- do not click the "Run" button as shown in the link below,
- then exit the browser that you are using,
- double-click the installer that you just downloaded and run the installation.
- See: http://support.mozilla.com/en-US/kb/Installing+Firefox