This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wotu tread sia eye woyi archive me. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox crashes

ResolverBob
ResolverBob
more options

Random Firefox crashes. Different times of the day, but it does happen daily (sometime multiple times daily). Unable to replicate.

From Windows Event Viewer:

- System 

 - Provider 

  [ Name]  Application Hang 

 - EventID 1002 

  [ Qualifiers]  0 

  Level 2 

  Task 101 

  Keywords 0x80000000000000 

 - TimeCreated 

  [ SystemTime]  2014-01-21T22:17:44.000000000Z 

  EventRecordID 234910 

  Channel Application 

  Computer LAPTOP-FREEMANW.stanford.edu 

  Security

- EventData 

  firefox.exe 
  26.0.0.5087 
  1d9c 
  01cf16ca180b2121 
  125 
  C:\Program Files (x86)\Mozilla Firefox\firefox.exe 
  d260cacf-82e9-11e3-98d4-b00594f73334 
  55006E006B006E006F0077006E0000000000


Binary data:


In Words

0000: 006E0055 006E006B 0077006F 0000006E 0008: 0000


In Bytes

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n. 0008: 6F 00 77 00 6E 00 00 00 o.w.n... 0010: 00 00 ..

Locked by Andrew (feer560
Random Firefox crashes. Different times of the day, but it does happen daily (sometime multiple times daily). Unable to replicate. From Windows Event Viewer: - System - Provider [ Name] Application Hang - EventID 1002 [ Qualifiers] 0 Level 2 Task 101 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-01-21T22:17:44.000000000Z EventRecordID 234910 Channel Application Computer LAPTOP-FREEMANW.stanford.edu Security - EventData firefox.exe 26.0.0.5087 1d9c 01cf16ca180b2121 125 C:\Program Files (x86)\Mozilla Firefox\firefox.exe d260cacf-82e9-11e3-98d4-b00594f73334 55006E006B006E006F0077006E0000000000 -------------------------------------------------------------------------------- Binary data: In Words 0000: 006E0055 006E006B 0077006F 0000006E 0008: 0000 In Bytes 0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n. 0008: 6F 00 77 00 6E 00 00 00 o.w.n... 0010: 00 00 .. =====Locked by Andrew (feer560=====

Andrew trɔe

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Your post duplicated. I replied here: https://support.mozilla.org/questions/984140