Firefox crashes
Firefox keeps crashing...WHY? How do I fix it? I have more add ons other than whats in the "Show details" below as well. I have java, nvidia 3D Vision, Itune sdetector, Office 2013 plugin, Mcafee security center plug in, Nero kwik plug-in, and the three listed below. Thank-You!
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When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.
However, if Firefox is freezing up and you have to "kill" it, then usually you won't find any crash information for that...
You can use one of these to start Firefox in Safe Mode:
- On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
- On Mac, hold down the Options key while starting Firefox
- Help > Restart with Add-ons Disabled
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need close and restart Firefox after toggling this setting.